Returns & Refunds

Returns & Refunds

We stand behind every product we sell. Returns are simple and straightforward.

Return Policy

We offer a 30-day return policy from the date of delivery.


Eligibility

To be eligible for a return, the item must be:

  • Unused and in the same condition as received
  • In its original packaging
  • Returned within 30 days of delivery

Non-Returnable Items

Certain items may not be eligible for return due to hygiene, usage, or manufacturer restrictions. These will be clearly indicated on the product page.


Return Process

1

Contact us at info@theluxetech.shop with your order number

2

Provide order details and reason for return

3

Receive return instructions and shipping label from our team


Refunds

Once your return is received and inspected:

  • Approved refunds are processed within 5–7 business days
  • Refunds are issued to your original payment method

Exchanges

If your item arrives defective or damaged, we will arrange a replacement at no additional cost to you.

To initiate a return or refund, contact us:

Email: info@theluxetech.shop

Phone: +1 (737) 413-9542